Privacy Policy
Scope of the Policy
This privacy policy applies to all visitors and customers of the Savi Cosmo website and covers all services and products provided through it.
Who We Are
Savi Cosmo is an e-commerce website specializing in beauty and personal care products.
Our website address: https://www.savi-cosmo.com
We are committed to protecting your privacy and personal data according to the highest security standards.
Information We Collect
When you use the Savi Cosmo website, we may collect the following information:
- Personal Information: Name, email address, phone number, address.
- Order Information: Details of ordered products, order date, payment information.
- Technical Information: IP address, browser type, operating system.
- Browsing Information: Pages you visit, time spent on the site.
How We Use Your Data
We use the information we collect for the following purposes:
- Processing and fulfilling your orders.
- Communicating with you regarding your orders.
- Improving our services and products.
- Sending offers and updates (with your consent).
- Preventing fraud and ensuring site security.
- Complying with legal requirements.
Comments and Reviews
When you leave a comment or review on our site, we collect:
- The data shown in the comments form.
- Your IP address.
- Browser user agent string (to help spam detection).
Your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to our website (e.g., for reviews):
- You should avoid uploading images with embedded location data (EXIF GPS) included.
- Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies to enhance your experience:
Comment Cookies: If you leave a comment, you may opt-in to saving your name and email address in cookies for convenience. These cookies last for one year.
Login Cookies: When you log in, we set up several cookies to save your login information. Login cookies last for two days, and screen options cookies last for a year.
"Remember Me" Cookies: If you select "Remember Me", your login will persist for two weeks.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles).
Embedded content from other websites behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.
Who We Share Your Data With
At Savi Cosmo, we do not sell or rent your personal data to any third party.
We may only share your data with:
- Shipping Companies: To deliver your orders.
- Payment Gateways: To securely process your payments.
- Technical Service Providers: To maintain and operate the website.
- Legal Authorities: If required by law.
Data Retention Period
Comments: The comment and its metadata are retained indefinitely.
Registered Users: We store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time.
Order Data: We retain order records for legal and tax purposes according to applicable laws.
Your Data Rights
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of your personal data.
- Right to Rectification: You can update or correct your data.
- Right to Erasure: You can request the deletion of your personal data.
- Right to Object: You can object to the processing of your data.
- Right to Withdraw Consent: You can withdraw your consent at any time.
To exercise any of these rights, please contact us at: info@savi-cosmo.com
Data Security
We are committed to protecting your personal data and use:
- SSL/TLS encryption to protect data during transmission.
- Secure servers protected by firewalls.
- Strict employee access policies.
- Continuous monitoring for suspicious activities.
- Regular data backups.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
Your data may be transferred, stored, and processed on servers located inside or outside Saudi Arabia to ensure service quality.
Children's Data
The Savi Cosmo website is not intended for children under 18 years of age.
We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us.
Privacy Policy Updates
We may update this privacy policy from time to time to reflect changes in Savi Cosmo's products or practices.
We will notify you of any material changes via email or a prominent notice on our website.
Last Updated:
Useful Links
Please also review our Return and Exchange Policy.
Contact Us
If you have any questions about this privacy policy, please contact us:
Email: info@savi-cosmo.com
Your Consent
By using the Savi Cosmo website, you consent to this privacy policy.
If you do not agree with any part of this policy, please do not use our website.
